IT support for people who hate IT support
Most IT companies love being “technical”. We don’t. We just fix the thing that’s broken so you can get back to your business.
until your next support request is marked complete
We speak human, not nerd
If it sounds like nonsense, we won’t say it. You don’t need to know what DNS, SMTP or MFA means. You just need it working.
We fix, not create
We fix the issues you bring to us. We’re not here to invent problems or sell fixes you don’t need.
We talk, not type
No waiting around for ticket replies. When you need help, you speak to a real person straight away.
We diagnose, not restart
Well… sometimes we might. But only after we’ve checked everything that actually matters first.
We listen, not assume
Every business works differently. We take the time to understand yours before jumping to solutions.
We answer, not dodge
No vague replies, no tech smoke screens, no disappearing acts. If you ask a question, you get a straight answer.
The no nerd approach
We’re good at IT. We just don’t talk like it.
Most IT support turns simple problems into complicated conversations. We don’t.
You tell us what’s wrong. We fix it. You move on. That’s it.
We keep things simple, clear, and human. Behind the scenes there’s plenty of technical work going on, but what you see is straightforward support that actually makes sense.
Simple support. No confusion.
Step 1
Contact us
Email, call or message. We log it and pick it up properly.
Step 2
We fix it
We investigate, sort the issue, and let you know it’s resolved.
Step 3
You move on
No chasing. No confusion. Your business keeps running.
So, what do we actually do?
Emails & accounts
Outlook broken, passwords not working, new staff setup – we fix it quickly and properly.
Devices & laptops
New machines, slow machines, broken machines. We get people working again.
Microsoft & Google
The tools your business runs on, kept working and correctly configured.
Websites & domains
If something online breaks or disappears, we find out why and sort it.
Security basics
We make sure the simple stuff is done right so obvious problems don’t turn into serious ones.
Everyday tech problems
The “it was working yesterday” type of issues. We’ve seen them all.
Pick a plan that fits
Essential
£299
/mo
Up to 5 staff
- Unlimited IT support
- Email account support
- Microsoft 365 support
- Device troubleshooting
- Website & domain support
- Onboarding & offboarding
- Vendor coordination
- Business hours helpdesk
Business
£699
/mo
Up to 15 staff
- Unlimited IT support
- Email account support
- Microsoft 365 support
- Device troubleshooting
- Website & domain support
- Onboarding & offboarding
- Vendor coordination
- Business hours helpdesk
Premium
£1,299
/mo
Up to 30 staff
- Unlimited IT support
- Email account support
- Microsoft 365 support
- Device troubleshooting
- Website & domain support
- Onboarding & offboarding
- Vendor coordination
- Business hours helpdesk
More than 30 staff?
Speak to us & we’ll build a plan around your setup.
FAQs
Do I need to know anything technical to use this?
No. You just tell us what’s wrong and we fix it.
What do you support?
Everything most small businesses rely on day to day. Email, logins, Microsoft 365, devices, websites, domains and general IT issues.
How do I contact you when something breaks?
Email, call us or submit a ticket. You’ll get a response or speak to a real person and we’ll take it from there.
Do you offer on-site support?
No, we do not currently offer on-site support. We can arrange on-site support through trusted third-party engineers when needed.